RECORD — LEVEL — ALL PAGES
Privacy Policy
This policy explains what personal information Interior Designer Sydney collects through interiordesignersydney.com.au, why we collect it, how it is stored and what you can ask us to do with it. It is written with the Australian Privacy Principles under the Privacy Act 1988 (Cth) in mind, in plain terms.
SECTION P–P | LEVEL: PLAN | HAND-DRAWN FLOOR PLAN | REFERENCE IMAGE
LEVEL — SUMMARY
The short version
01 The enquiry form asks for your name, email and message. Phone, location, subject, budget and timeframe are optional, and you can leave them blank.
02 We use it to reply to you and discuss your Sydney home project.
03 Enquiries are stored with restricted access. Our website hosting and technical service providers may process them so the site can run.
04 Your details are not automatically added to marketing lists, and no payments are taken on the site.
05 You can ask to see, correct or remove your information through our contact page.
LEVEL — INTAKE
Information we collect
What you send us
When you use the enquiry form on our contact page or request a meeting through Book a Consultation, we receive what you enter in the form.
Required: your name, so we know who we’re replying to; your email, so we can reply; and your message, so we understand what you’re asking about.
Optional: your phone number, if you’d prefer a call; your location, so we know where in Sydney the home is; a subject, to help us see what the enquiry is about; your budget, to help us suggest a suitable scope; and your timeframe, to help us plan when the work could happen. You can leave any optional field blank. Budget and timeframe are only used to discuss your project.
Please don’t include sensitive information, such as health or financial account details, that isn’t needed to talk about your home.
What the site records
Like most websites, ours may record standard technical information when you visit, such as your browser type, device and the pages you view. This is used to keep the site working and secure, and it isn’t used to identify you personally.
LEVEL — USE & STORAGE
How your information is used and stored
Use. We use enquiry details to respond to you, understand your brief and discuss services such as Residential Interior Design, Renovation Interior Design or Interior Styling. We don’t use them for unrelated purposes, and we don’t sell them.
Storage. Form submissions are stored with the website and aren’t sent automatically to marketing platforms or payment services. Our website hosting and technical service providers may process stored enquiries so the site can run. Our own access is limited to the people who need it to reply to your enquiry.
Disclosure. Service providers that host and run the website, and any analytics tools in use, may process information as part of providing those services. Apart from that, we only share personal information if you ask us to, for example when you want your details passed on to someone involved in your project, or if the law requires it.
Retention. We keep enquiry information only as long as it’s reasonably needed for the purpose you sent it for, and we take reasonable steps to delete it once it’s no longer needed.
LEVEL — BROWSER
Cookies and analytics
Cookies are small files stored by your browser. This site may use cookies that are needed for pages and forms to work properly, such as keeping a form submission secure.
Where analytics tools are used, they are run by third-party providers that process visit data, such as the pages viewed and device or browser details. We use the reports to see overall patterns in how visitors move through pages like the services and Design Journal, so we can make the site clearer.
You can block or delete cookies in your browser settings. Some parts of the site, including forms, may not work as intended if essential cookies are blocked.
LEVEL — ACCESS
Your choices
Access and correction
You can ask what personal information we hold about you and ask us to correct it if it’s inaccurate, out of date or incomplete. You can also ask us to delete an enquiry you’ve sent.
Concerns and complaints
If you’re concerned about how your information has been handled, tell us first so we can look into it. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
LEVEL — NEXT
To make a privacy request or ask a question about this policy, send us a message through the contact page and mention that it’s about privacy. For how the website may be used, read the Terms & Conditions. We may update this policy when the way the site handles information changes.